Challenging but Rewarding Leadership Role with Growth Potential - Customer Service Team Leader Meijer Employee Review

3.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Team environment: Working at Meijer as a Service Team Leader gives you the opportunity to work with a diverse group of people. The team dynamic is generally supportive, and you’ll develop leadership skills by managing a group of employees across various shifts. Flexible schedule: Meijer offers some flexibility in hours, which is helpful if you have other responsibilities or commitments. Growth opportunities: There’s room for advancement if you're willing to work hard, with potential to move into higher management roles or transition into different departments. Employee discounts: As a Meijer employee, you receive discounts on store products, which can be useful for regular shopping.

Cons

High stress during peak hours: The role can be stressful, especially during busy hours or holidays. Managing customer service issues, while trying to maintain smooth operations, can feel overwhelming at times. Work-life balance: Depending on the store and management, the work-life balance can be challenging, especially if you end up covering additional shifts or working weekends. Long hours on your feet are common. Limited autonomy: Decision-making can feel restricted as many policies and procedures are dictated by corporate, leaving less room for flexibility in leadership decisions. Pay could be better: For the amount of responsibility and workload, the pay may feel a bit low, especially considering the pressures during peak hours.

Explore other reviews about Meijer

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and development opportunities.

Cons

Pay is low for the industry and surrounding area.

2.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct coworkers were great to work with. I also enjoyed being left to do my work and not babysat by management.

Cons

Management doesn't know what they are doing. Resets and floor plans were regularly not done properly. The store I worked at has a skeleton crew so I never got help (but was expected to stop everything I'm going to go help other departments/areas). Also meaning good luck to any customers needing help, especially when I was the only person working my area of the store, so when I wasn't there, no one was. Management also regularly disappeared into the offices or were on vacation. Also was terminated for reasons outside my control even though I was told they look at the reasons for attendance incidents before termination. Never got to get the FMLA or accommodation to my doctors before being terminated two days after I requested them. Didn't bother asking for a raise either. I did multiple times and got nothing.

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