I love that I can help others while working at Melissa & Doug - Sales/Customer Service Melissa & Doug Employee Review

5.0
Aug 10, 2014
Recommend
CEO approval
Business Outlook

Pros

My career has had many incarnations with a similar thread of reaching out to and helping others. I want to feel good about myself at the end of the day. I want to know that in some way that I made a difference. For this very reason, I have worked for Melissa & Doug for 9 years. I represent a company that goes above and beyond to make amazing toys that make me proud. I'm also encouraged to go above and beyond for every customer I assist rather than sticking to a scripted protocol. Everyday something happens to touch my heart. I think of the many times that I am on the phone helping a Mom whose child has autism pick out toys to help with therapy. I think of an instance of working with a homecare nurse who uses our toys in her literacy program. I smile when I think of sharing in the joy of a storeowner who calls me to share the news of her long awaited pregnancy. Because I am able to interact with so many customers from so many walks of life that have become dear friends, my job is so much more than toys!

Cons

Nothing comes to mind, I am very happy here

Explore other reviews about Melissa & Doug

5.0
May 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Since joining the company, I’ve seen continuous growth and meaningful change for the better. M&D fosters one of the most welcoming and friendly work environments I’ve experienced. It’s a place you can truly be proud to work, not just because of their commitment to delivering quality products, but also because of the genuine care they show for their people.

Cons

The company is in a phase of transformation and integration which comes with its pain points.

2.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary only without stress of commissions.

Cons

Limited opportunities for growth. Leadership hiring is always from the outside.

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