Pros
They have a bunch of OT opportunities.
Cons
Long story short, this companies HR/Recruitment Team will attempt to fill the positions they have with recent graduates. DO NOT START HERE BECAUSE YOU THINK IT WILL HELP YOU. There is a very high turnover rate in this position, and there are so many reasons such as false advertisements of benefits, "9-5" that actually requires you to work from 8-6 with no pay for the extra hours. The workload can very from maybe answering a handful of calls to hundreds, and there's no sliding salary for the sliding amount of work. Be wary of the crossfire between the admin team and the medical team because they are always coming for each other and it is the OC's who get caught in between. This role demands much higher pay especially for certain offices, and well as better benefits and a competent management team. They will attempt to maintain status quo even if it means throwing you under the bus. Poor work life balance. For almost a years I just worked, went home, slept, and woke up to repeat. IF YOU DO HAVE AN ISSUE, GO ABOVE THE AM, GO STRAIGHT TO THE DIRECTOR.