Indentured servitude disguised by a shirt and tie. - Customer Service Associate Men's Wearhouse Employee Review

2.0
Jan 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Knowledge about the industry is top-notch, good discounts (40%) on all items in the store, remote possibility of moving upward in the organization. Training can be very comprehensive once you are promoted to a full sales position but once they're established, cross-training them to do all the jobs in the store does not exist.

Cons

Same compensation as someone who works fast food but more responsibility on having to sell for the organization so that the commissioned people make more money, the upline managers make more money, and the shareholders make more money. Required to work with unstable brides who want everything to be perfect for their wedding, yet aren't willing to spend money on purchasing the required clothing for the groom's party.

Explore other reviews about Men's Wearhouse

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

great employees and environment if you like talking to people

Cons

the rental system is a bit tough

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

When I was here the discount was still mostly okay (went from 60% and 70% during the holidays to 55-65%), and you had the option to essentially put items on layaway out of your check, so you didn't have to have the total up front to be able to build a professional wardrobe if you were a male employee. The environment was chill and laid back in stores not operating on a cutthroat commission pay structure, at least back then. Most employees not in major cities were college-aged kids or just graduated, looking for part time work who could get along well. The duties were easy 95% of the time. Good training opportunities for management.

Cons

I started here when George was just getting pushed out. Several of the key draws/benefits were either shrunk or taken away after George left. The discount was reduced, the employee holiday parties went away (at least for some stores) and the employee clubhouse was taken away.

See reviews by: Helpful|Rating|Date|All