Corporate Office - Contact Center Representative Men's Wearhouse Employee Review

1.0
Jun 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with

Cons

Managed by complete idiots. Constantly rolling out new "strategies" from higher ups to inconvenience everyone disguising it as customer service, I honestly believe they are making things up as they go. Management on the floor is virtually useless its more of reps helping reps to get tasks completed. People are quitting left and right because of the incredible amount of work is expected out of one person for below a living wage. All while everyone in management is riding around in new cars. This place is a sinking ship.

Explore other reviews about Men's Wearhouse

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

great employees and environment if you like talking to people

Cons

the rental system is a bit tough

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

When I was here the discount was still mostly okay (went from 60% and 70% during the holidays to 55-65%), and you had the option to essentially put items on layaway out of your check, so you didn't have to have the total up front to be able to build a professional wardrobe if you were a male employee. The environment was chill and laid back in stores not operating on a cutthroat commission pay structure, at least back then. Most employees not in major cities were college-aged kids or just graduated, looking for part time work who could get along well. The duties were easy 95% of the time. Good training opportunities for management.

Cons

I started here when George was just getting pushed out. Several of the key draws/benefits were either shrunk or taken away after George left. The discount was reduced, the employee holiday parties went away (at least for some stores) and the employee clubhouse was taken away.

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