4.0
Dec 30, 2012
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Good employee discount and merchandise payroll deduction system. Adequate compensation, with some bonuses. Good benefits. Festive, relaxed, and friendly environment most of the time. Middle management often uses a light touch.
Cons
The company is having a hard time deciding whether it is a medium-end quality retailer with excellent value and customer service, or an outlet style volume-driven giant that tries to cater to every niche in a shallow way. Internal training (product knowledge, store procedure, best practices) is wildly inconsistent - while you may go on training junkets or to meetings/ "jam sessions", learning is usually accomplished by independent research or word of mouth.