Pros
The job itself isn’t too bad. Only really busy on the weekends.
Cons
The company doesn’t care much about the employees. 10-11.5 hour shifts are now normal. Customers aren’t satisfied with regular retail service & are very demanding because most are under the impression we still make commission, but that stopped before 2021. The company has adjusted metrics so that goals are unattainable, ridding employees of bonuses they use to make. Store managers are hired brand new and thrown on the sales floor without proper training - not even being able to measure someone correctly. Employee’s are not paid enough for the work expected of them. Almost no holidays off, maybe 3 ? (Easter, Thanksgiving & Christmas Day). Overall the company has just gone down the drain.