If being able to wear jeans is more important than salary, opportunities, or training, then this is the place for you... - Client Services Analyst Mercer Employee Review

2.0
Feb 25, 2012
Recommend
CEO approval
Business Outlook

Pros

* Flexible work hours depending on your manager * Jeans day every day * Overtime pay may make up for mediocre salary * Can log onto Facebook and other social media/networking sites * Decent benefits/401K

Cons

* Overtime pay may make up for mediocre salary. It can also be tightly regulated/scrutinized depending on time of year * Upper management is extremely slow at hiring/back-filling * Implementation of new clients is severely under-resourced * Poor training programs * Out-dated technology * Internal support groups are not responsive * Very few opportunities for advancement or alternative career path unless you are at Norwood office

Explore other reviews about Mercer

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

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Mercer Response
2d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Working across teams and specialities

Cons

Infrastructure and can take a while to learn the job

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