Good environment, great people, reasonable pay, long hours, lately has lost focus - Associate Mercer Employee Review

4.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Mercer offers a respectful, professional environment for developing talent, and potential experience is abundantly available to the opportunist. My colleagues are talented and dedicated to their work and their clients. There is a sense of comeraderie between many of the staff, especially among those who pull long / late hours. I look forward to going to work every day. Mercer is still a well-known and respected name. Our new CEO recently overturned the unpopular incentive pay program that forced managers to use a fixed distribution for their employees' performance ratings.

Cons

"Profitable growth" is the buzzword most often repeated by Mercer's new chiefs, a term which means higher revenue targets with minimal or no expense growth. For several years, expense restrictions throttled pay raises and bonuses, minimized or eliminated budgets for new hires, reduced employee benefits and perks, and so forth. Upper management seems more focused on Wall Street than clients or colleagues. The Louisville office is relocating into a tighter office at a more expensive address.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

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Mercer Response
4d
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid team, good opportunities to gain responsibility quickly

Cons

Compensation is not the most competitive

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