All the right ingredients just no leadership or vision - Senior Associate Mercer Employee Review

3.0
Jul 16, 2012
Recommend
CEO approval
Business Outlook

Pros

wide capabilities, lots of technical resource and intellectual capital

Cons

No vision, way too much political treacle and indecision by committee, completely run by the US with a culture of spreadsheet worshiping and ultimately seemingly very little awareness of competitors or the outside world. Little respect or true support for developing a sales culture. Focus is not as heavy on profitability of work as it should be and consultants do not and are not incentivised to cross sell.

Explore other reviews about Mercer

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

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Mercer Response
1d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Working across teams and specialities

Cons

Infrastructure and can take a while to learn the job

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