Consider carefully before working here - Senior Customer Service Coordinator Mercer Employee Review

2.0
Mar 21, 2018
Recommend
CEO approval
Business Outlook

Pros

A great place to get your life and health insurance licenses. If you are under 50, it's a great place for advancement.

Cons

If you're OVER 50, work somewhere else. They favor the young, beautiful candidates and play favorites. Doing your job well doesn't matter.

Explore other reviews about Mercer

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

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Mercer Response
2d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Working across teams and specialities

Cons

Infrastructure and can take a while to learn the job

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