Broad experience, but bureaucratic - Human Capital Associate Mercer Employee Review

3.0
Feb 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Intelligent colleagues Less travel than most consulting companies Challenging projects Wide variety of project work

Cons

Billable hours comprise majority of performance evaluation and are largely out of your control Culture is improving under new leadership, but is still inflexible, stuffy, bureaucratic Onboarding is horrible. It's sink of swim

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

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Mercer Response
4d
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

avatar
Mercer Response
4d
Thank you for sharing your feedback about career growth and development at our company. We understand the importance of professional growth and appreciate you bringing this to our attention. If you are seeking guidance or support in your career development, we have resources available to help. Your HR partner team can provide information on internal job postings, career counseling, and guidance on skill development. We encourage you to reach out for assistance.
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