Set Up to Fail - Anonymous employee Mercer Employee Review

2.0
Mar 26, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Largest HR consulting firm WFH possible

Cons

Confusion about role and lack of training about where to find resources/information to do your job. Senior Associates are given enough autonomy to run projects and deal directly with the client. Performance Review Process - Partners and Principals discuss consultants in what is essentially a gossip session. If anyone has an issue with a consultant, that consultant becomes a pariah, who no one will risk working with. As a result, the consultant won't make their billable hours goal and will eventually be fired. If you fail to win over the Principals and Partners in your market, you won't be around for long--no matter how incompetent and unfair the people judging you are Very cliquey environment. Partners and Principals will ice out any consultants they don't like. Fails in terms of providing clients with multiple sources of data. Mercer does not provide consultants with an easily accessible database to pull survey data from multiple vendors. You often have to market price using only Mercer's data.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

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Mercer Response
1d
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market reputation, people, resources, autonomy to manage your book

Cons

Pay is low, work/life balance is challenging with ever-increasing workloads and internal demands on your time

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