Cobbler's Children Have No Shoes; An HR company that violates its own advice to clients - Senior Account Executive Mercer Employee Review

2.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of the people are fabulous to work with. Clients are interesting. Many in the delivery team are awesome.

Cons

OLD school. As an HR consulting company they do not follow their own recommendations to clients. Policies/system implementations are based on minimum amount required. Business systems and processes are archaic. Complex organization and subsidiary structure which is irrelevant in 2020. "different is wrong" Political performance reviews that are not based on true metrics. Some of the senior leaders are bullies - Especially the women. People are leaving in droves due to poor management. People of color and women had left at higher rates than white men, which is interesting considering many of the senior leaders are women.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

avatar
Mercer Response
1d
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market reputation, people, resources, autonomy to manage your book

Cons

Pay is low, work/life balance is challenging with ever-increasing workloads and internal demands on your time

See reviews by: Helpful|Rating|Date|All