High Turnover, No Job Security, Toxic Work Enviromment - Senior Associate - Career Consulting Mercer Employee Review

2.0
Oct 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Prestigious HR consulting firm If you stay in management's good graces, you may be able to work in different areas of the organization.

Cons

Difficult Colleagues: Principals and partners in the "Career" consulting practice in the Northeast are difficult to work with. They have huge egos and are quick to cut down and write off junior staff, who are already at a disadvantage because they do not receive adequate training. Cut throat environment: If you get burnt out from the stress of working in such a competitive, unforgiving environment, expect to lose your job. Being human is not allowed at Mercer. You have to be a machine and take on several client projects at once to meet your billable hours goal. If you don't meet it because a partner has underbid a project, but you have great reviews from colleagues and clients, you will either get a bad rating (and thus no increase or bonus), or you'll get fired. Mercer is merciless: Going through a difficult time emotionally? Need to take a leave of absence? Better not tell the insurance company work has anything to do with it. That will get you an immediate denial. Got approved for a leave of absence for stress/mental health reasons? Expect the worst when you return. You are now a pariah because you've shown you are weak. Your days are numbered.

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Mercer Response
4y
Thank you for taking the time to provide your candid feedback and we’re sorry to hear about your experience during your time at Mercer. We believe our colleagues do their best work when they are in a space where they feel valued and supported, and that they can bring their whole self into the office each day. The type of culture and environment you described is not condoned or acceptable at Mercer and we expressly prohibit all forms of intimidation, bullying or unfair behaviour and treatment. Employee mental health and wellbeing is paramount to us as an organisation and insight from our colleagues is often the best pulse check we have, so we greatly appreciate the time you have taken to share your thoughts with us.

Explore other reviews about Mercer

5.0
Jan 11, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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