Toxic environment - Consultant Mercer Employee Review

2.0
Jan 14, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of: I learned quite a bit while I was at Mercer, largely because they throw you in the deep end and never really let up -- ever.

Cons

The culture of my practice area was completely toxic. The senior leaders of the group pushed consultants constantly, showed virtually no support or appreciation, and criticized consultants' work relentlessly. It can drive a certain type to achieve and surpass -- but then comes burnout. Comp isn't great either, considerably lower than at a direct competitor firm, so there's no real reward. The group I worked in has seen huge, cyclical turnover for years, which should tell you something. I'm baffled...doesn't anyone crunch the bottom-line numbers of recruitment & hiring costs against revenue? (Not to mention the hidden costs of losing experience and IC, and forever having to train/ramp-up new hires.)

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

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Mercer Response
23h
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market reputation, people, resources, autonomy to manage your book

Cons

Pay is low, work/life balance is challenging with ever-increasing workloads and internal demands on your time

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