Solid local teams, iffy upper management - Government Consultant Mercer Employee Review

3.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Working at the team level is great, responsive PMs who are willing to help you succeed. The work is great intellectually speaking, but takes a while to pick up if you've never worked with Medicaid. There seems to be pretty decent upward mobility if you stick around for a while. They allow hybrid or full time remote work, and they don't really enforce any office attendance. At a local level they excel at organization. The pay is decent enough to tolerate the cons.

Cons

Town halls usually are about either management's efforts to hire more people or tell us to generate more revenue. Management seems unaware or uninterested in ways to retain staff of all levels. Management has launched a reorg that feels disorganized but I don't actually know because upward visibility is opaque. Once a year they take away our expense privileges for a while so we can't do office events or happy hours.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

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Mercer Response
1d
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market reputation, people, resources, autonomy to manage your book

Cons

Pay is low, work/life balance is challenging with ever-increasing workloads and internal demands on your time

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