Worst Experience EVER!!!! - Client Services Analyst Mercer Employee Review

1.0
Aug 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Vacation days (If you were allowed to use tem), benefits

Cons

Bad management. Transitioning work to India to people with very little accountability and no knowledge of how the business is run in the U.S. .Sweat shop environment with some people doing most of the work while others with do very little just because they have higher positions .Bullying. Unprofessional work environment. Long hours. Cliquey. No work/life balance. Inadequate training..... Forget about your life and self respect when you start working at Mercer.

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5.0
May 31, 2026
Recommend
CEO approval
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Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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Mercer Response
13h
Thank you for sharing your feedback about career growth and development at our company. We understand the importance of professional growth and appreciate you bringing this to our attention. If you are seeking guidance or support in your career development, we have resources available to help. Your HR partner team can provide information on internal job postings, career counseling, and guidance on skill development. We encourage you to reach out for assistance.
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