CSA II - Client Service Analyst II Mercer Employee Review

1.0
Aug 31, 2015
Recommend
CEO approval
Business Outlook

Pros

- Decent pay and benefits - Non-monotonous work tasks (plenty of)

Cons

- No work/life balance - Too much of Attrition and no proper retention plans - Non employee centric - Takes credit of others work and at the same-time reward you by giving you more overtime, too much of micro-management - Very minimal growth opportunity

Explore other reviews about Mercer

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

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Mercer Response
1d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market reputation, people, resources, autonomy to manage your book

Cons

Pay is low, work/life balance is challenging with ever-increasing workloads and internal demands on your time

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