A hopeful review - Customer Service Team Member Mercer Employee Review

Users say... "The people you work around are great and there is a great sense of friendship among everyone." "The company is very structure which is good for work/life balance" "The culture is great and the desire to continue to push forward and improve is there." "Good Benefits and hybrid working" "Colleagues are great and genuinely care about you." 

Users say... "Low salary and poor medical" "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" "No training and no alignment with its sell proposal" "Long hours and weekends throughout most of the year" "lack of leadership and poor management"