A waste of time - Customer Service Representative Mercer Employee Review

1.0
May 10, 2011
Recommend
CEO approval
Business Outlook

Pros

decent hours, no weekends, decent pay, niceon in and clean environment, company was in a great location in Dallas Tx

Cons

worst training ever, unorganized, if you complain about anything while in training you will be let go, no training materials.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

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Mercer Response
1d
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market reputation, people, resources, autonomy to manage your book

Cons

Pay is low, work/life balance is challenging with ever-increasing workloads and internal demands on your time

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