PACT Counselor - Anonymous employee Mercy College Employee Review

1.0
Dec 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful Campus, and young motivated professionals

Cons

You will always find an open PACT Counselor position and you may wonder why that is... PACT counselors are severely underpaid and overworked. Staff are expected to work holidays and weekends when it is not needed and does not improve student retention rate. Counselors are not treated as professionals, yet as second class citizens. There is a lot of gossip that goes on within management and staff are treated on a favoritism manner.

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5.0
Apr 6, 2026
Recommend
CEO approval
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Pros

Wonderful leadership & healthy team structure!

Cons

Pay was a little low

4.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with Relaxed environment

Cons

Changes are slow Over staffing of admin

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