Nurse On Call Support Staff - Patient Service Associate Mercy Employee Review

5.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Can work from home, almost everybody is really nice, management is involved and cares about more than just stats, can bank over 500+ hours of PTO & ESB each and it doesn't have to be used by the end of the year, tuition reimbursement, good health insurance that starts on day one, bonuses just for maintaining healthy habits, employee discounts at many other companies, shift differentials

Cons

Management are all nurses so they sometimes overlook the support staff's needs, assigned holiday shifts, workload increases during flu season, it's basically a call center with more rules

Explore other reviews about Mercy

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, well run hospital

Cons

Driving/ gas costs/ wear and tear on car with home Health

3.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and get to chose your schedule for the most part

Cons

Management doesn't answer questions, don't get the training you requested when they change your job, add extra duties with no additional pay and without your previous knowledge.

See reviews by: Helpful|Rating|Date|All