Eh it's okay - Call Center Representative Mercy Health Employee Review

2.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Longer training, about two to three months long. Trainers were fantastic

Cons

Management was awful and not clear when reaching out. More than half of training class left after a month of being on the floor

Explore other reviews about Mercy Health

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented leadership, team work driven

Cons

Not enough direction from corporate leadership - little to no communication at this time.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a good company as Humility of Mary then became too corporate with Mercy Health and Bon Secours takeover

Cons

Business driven and now longer patient centered

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