Pros
My co-workers were great as were the surgeons and office staff I regularly dealt with. I was happy with my pay and really enjoyed my job.
Cons
It is the management here that soured the whole experience. The management in particular prefers a bully management style. Mercy, obviously, has continued to move them up through the ranks over the years despite the numerous complaints filed, so the decision making ability of revenue cycles upper management as a whole is questionable. They fail to realize that respect begets respect. That when you care about people, they care about your bottom line. It really isn't that complicated. It is so sad that the focus is on quantity of work instead of quality. As a person who has literally done every part of medical billing, I know for a fact this creates denials and holds up A/R. The patients and the physicians deserve better.