Decent benefits, horrific culture - Anonymous employee Mercy Health Employee Review

2.0
Jan 10, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Time off benefits for salaried employees is strong - Home Office leadership is strong

Cons

- The Springfield region, specifically the hospital, has absolutely horrible leadership and the culture is simply toxic. The current executive leadership for the region has no clue what to do. The COO has a marketing background and absolutely zero operational experience, which is clearly felt by the organization. Leadership would prefer to push people who disagree out of the organization rather than deal with reality. Turnover is extremely high and HR leadership would rather take the side of management instead of ever advocating for employees. Managers and executives are more concerned with preserving and advancing their own careers than with developing those they lead. I would highly recommend that you stay away from this organization. It will stress you out and management will never have your back.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented leadership, team work driven

Cons

Not enough direction from corporate leadership - little to no communication at this time.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a good company as Humility of Mary then became too corporate with Mercy Health and Bon Secours takeover

Cons

Business driven and now longer patient centered

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