Merger has changed this organization - Front Desk Receptionist Mercy Health Employee Review

4.0
Jul 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Safe conditions, diverse workforce, employee discounts.

Cons

Strict attendance policy. Agree the merger with Bon Secour has changed the culture of Mercy Health. I'm just a receptionist, yes, but I overhear dozens of conversations from providers, managers and coworkers. Morale is down. Feel like a number. No longer a local health system but a cog in the wheel of a chain, with people making decisions who know nothing about our community.

Explore other reviews about Mercy Health

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented leadership, team work driven

Cons

Not enough direction from corporate leadership - little to no communication at this time.

3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They give you decent time off especially after you've been there a number of years.

Cons

I think your experience all depends a lot on manager-- some care, some don't care enough.

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