Mercy Health - Customer Service Agent Mercy Health Employee Review

3.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Room for opportunity to grow with the the company

Cons

To be able to move within the company's it seems that you have to "know" someone or be a "favorite" of someone to be able to advance within the company. This is not true for every position that you apply for within Mercy, it is about 70-30

Explore other reviews about Mercy Health

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented leadership, team work driven

Cons

Not enough direction from corporate leadership - little to no communication at this time.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a good company as Humility of Mary then became too corporate with Mercy Health and Bon Secours takeover

Cons

Business driven and now longer patient centered

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