Quotas, quotas, quotas - Patient Access Specialist Mercy Health Employee Review

2.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Worked 12 hour shifts, so had a good work life balance majority of my employment. Great coworkers.

Cons

Be prepared to work for Ensemble rather than Mercy. You will have goals and it will be documented if you miss them. These are money goals that you will have to ask from sick patients.

Explore other reviews about Mercy Health

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented leadership, team work driven

Cons

Not enough direction from corporate leadership - little to no communication at this time.

3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They give you decent time off especially after you've been there a number of years.

Cons

I think your experience all depends a lot on manager-- some care, some don't care enough.

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