They recruit you and handle your pay - Call Center Representative Merge IT Employee Review

4.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

remote work from home and no video monitoring, training is even done through MICROSOFT TEAMS, but we just watched the trainer on live video sometimes, we usually just listened to their live voice in a conference-style environment and communicated with our voices.

Cons

Since they were so uninvolved in the work that actually happened with the people they hired, they did not do anything except hire and fire you, if your supervisor advised such a thing. in my case, my supervisor was extremely difficult to work for, obviously, she did not like anyone, I was extremely cordial as much as I could be; I had to be-- I know better.. Anyways, she was just picking on me or I'd have to guess she had to make herself look good for her own position's needs.

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Merge IT Response
5y
Thank you for taking the time to review Merge IT. As a supplier of contingent workers, we are unable to be involved in the processes and procedures of the client as we are hiring staff for them to use on their projects. We are sorry you feel that the supervisor was unfair and difficult to work with. Based on the information we receive (from agents and the client) we go to bat for our agents when it is warranted and we apologize if we were unable to change the outcome of your situation. We wish you the best in all future endeavors.

Explore other reviews about Merge IT

5.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a great place to grow and wear many hats. gain experience in multiple sectors.

Cons

The benefits/pay is okay so there's that.

4.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place to work ,

Cons

No downsides I could find as I was working with the end client all the time.

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