Plenty of work, little reward, no communication. - Anonymous employee MeridianLink Employee Review

2.0
Oct 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some great people here. Nice office / working conditions. Hardly any after hours work, your time is yours. I put a high value on this.

Cons

Two weeks PTO. No matching 401k. No Work from home capability. Lower-end salaries, one small raise with 3 years of work. No attempt at employee retention, let a lot of great talent leave. Absolutely no communication or guidance from anyone higher than your immediate supervisor. This is something I just could absolutely not understand and had me very puzzled. This always made the company feel so divided. Inter-department communication was often much more difficult than it needed to be, at expense to both the customer and employee's time. There was no growth, learning opportunities, or any clear line of progression. It was promised, but seemed limited to only a select few people. The follow-through was not there. The work always seems to be about finding the quickest solution instead of implementing a more extensive and future-proof system. For example its much more of a "throw more bodies at it" company. And anyone that tried to make REAL pushes against the normal were actually met with more promises or even a negative response. This was the point I realized this company would not change anytime soon, which is very unfortunate, I was so sad to come to this realization because most of the people here are so great. The focus was on quantity, not quality. Make sure you meet your metrics!! I acknowledge it is a growing company so it is possible things will or have changed.

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MeridianLink Response
10y
Thank you for taking time to share your perceptions of MeridianLink. We’re glad you found the people and the working conditions agreeable, and you valued the work/life balance that exists here. The benefits we offer include two weeks of vacation, plus another week if needed for illness, plus 10 holidays of which two are floating, for a total of five weeks of paid time off. After 5 years of service, employees are given an additional week of vacation. Our salaries are competitive, and performance reviews (and merit pay increases if earned) are annual. Our total compensation package is actually under revision, and we expect to have 401K matching in the near future. MeridianLink has taken great steps in 2015 to further company-wide communications, formalize career growth opportunities for all teams, provide learning opportunities, and foster team spirit. Some examples are: creation of the MeridianLink Toastmasters, creation of the ML Book Club, Halloween pumpkin carving contest and costume contest, executive level emails to all employees, a monthly company newsletter, employee development classes, standardization of job descriptions and career matrices, a website revamping project (underway), and lots of other initiatives. Also, we’ve had 10 employees promoted into management roles so far in 2015, and see continuing opportunities for career growth. We have an open door policy to all levels of management, and employees are welcome to talk to anyone in management in addition to their immediate supervisor. We get great ideas from our talented employees, and want to hear their suggestions! We agree with you about investing in our employees and communicating with them. Hopefully, you can see how the examples mentioned above show that we do just that. Thanks again for your comments. We appreciate any feedback that can help us improve even more.

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Pros

High-paced organization on path to growth. Remote work is awesome but also plenty of opportunities to see co-workers in person. New leadership with eye to service and innovation. Company has been around for over 20 years but still operates like a start up so plenty of chances to have influence.

Cons

Competing priorities, sometimes budget is hard to come by. Slow planning process.

2.0
Jan 17, 2026
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Pros

-Remote-first, WFH stipend, decent PTO, Great Place to Work Certified. -Not too woke for a CA company. -Recently went private which hopefully will be a good thing. -Good work-life balance, I never work more than 40/week. -If you like AI-assisted development, Github Copilot (for everyone) and Claude Code (for seniors) are provided. -They haven't had layoffs since 2024.

Cons

-Revolving door of upper leadership. Brand new CTO; who knows what he'll do? -Many dev teams are majority cheap offshore contractors. Minimal feeling of being on a team; I don't know most of my coworkers. No teambuilding activities. -Reliance on poor metrics like code coverage and velocity. Managing by metrics and dashboards. -Minimal salary raises. -CEO sends out motivational "rah rah" emails every Friday. -Disconnect between what developers are experiencing and what upper management thinks is going on. -Company is going "all in" on AI, and have unrealistic expectations of what AI can accomplish. Like they think they can get A-level work out of C-level developers through AI usage. AI fatigue is real. -Not all managers are emotionally intelligent or even technically adept.

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