Support Services Admin - Support Services Administrator Messerli | Kramer Employee Review

Everyone is really nice and the staff is great

Doesn’t pay as much as other forms but that might just be part of working in this area.

some employees were great to work with

manual processing - very time consuming manual work - many errors happen when being constantly hassled to do more and faster with no errors micromanage constant beratement on needing to do better and faster low pay unrealistic goals vs volume of work constant staff turnover/not staffed adequately training not sufficient yet expected to be 100% in short periods of time even though they state it takes 6 months to a year to fully understand position inappropriate communication shouted thru entire room where all are working and creates an uncomfortable "heads down" environment do not speak up or you will be singled out one trainer often belittled the new lead in front of the entire team making the team uncomfortable hearing their comments while the lead was trying to learn - made it difficult to ask questions while learning or uncomfortable to ask questions to minimize errors management talks big and like they support the employees - no follow ups to team or promises are not kept tense and stressful working environment people leave or are let go and nothing said to team other then no longer working here (usually let go if you speak up to management) write up for calling the correct number during a family emergency, but was short a few hours of pto to use - no empathy for the situation used keyboards with worn out letters/numbers were what you were given to work with