We were sold to Mass Mutual - Financial Service Representative MetLife Employee Review

1.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Once licensed and registered you would be given leads from specific marketing campaigns. Management was supportive and available but not too overbearing..

Cons

Getting business through was very difficult and internal metlife support was hit or miss with getting the assistance you needed. Constantly having the structure of the retail division changed was extremely disruptive and made a difficult job that much harder.

Explore other reviews about MetLife

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, and people and comunity

Cons

A lot of changes and re-orgs

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, including a pension, 401(k) match, generous PTO, and solid health insurance. Remote work and work-life balance have been very good. Smart, supportive coworkers who genuinely want to help each other succeed. Large-scale technology environment provides exposure to complex systems. Company is investing in AI and modernizing parts of the technology organization.

Cons

Career development can feel inconsistent depending on your department and leadership. Two people in similar roles may receive very different levels of visibility and growth opportunities. Frequent reorganizations and leadership changes create uncertainty and shifting priorities. Agile execution often doesn't match Agile principles. Work is frequently pushed between sprints, priorities change mid-cycle, and teams are expected to adapt without corresponding planning improvements. Cross-functional communication can be siloed, making it difficult to build business knowledge outside your immediate responsibilities. Recognition sometimes appears to favor those with existing relationships or visibility rather than consistently rewarding performance. Compensation is competitive initially but can plateau over time if you remain in the same role.

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