numbers focused - Client Service Coordinator (CSC) MetLife Employee Review

3.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

decent pay and benefits....great time off allowance just hard to make use of it

Cons

they are call metric overdriven, too much focus on yesterday not the big picture

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MetLife Response
9y
It’s great to hear from both current and former employees and we are glad you took the time to write this review. We take employee feedback very seriously and will evaluate your input to find areas to improve on as a company. Thanks again for sharing your thoughts with us.

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5.0
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CEO approval
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Pros

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Cons

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1.0
Jul 16, 2026
Recommend
CEO approval
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Pros

I loved my job and my coworkers, and the company's health benefits were outstanding. Leaving wasn't an easy decision, but it was the right one.

Cons

I had a toxic manager who micromanaged everything—checking time reports, tracking lunch breaks, and monitoring every minute away from your desk. They often sent multiple emails to communicate a single point because they struggled to communicate clearly. High-visibility projects were consistently given to favorites, while the rest of the team was overlooked. They were also frequently condescending in team huddles and meetings. Based on my experience, they were never taught how to lead people effectively, and I'm genuinely surprised they're still in a management role.

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