Going downhill fast - Director MetLife Employee Review

1.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

The company is not too bad as long as you get a manager who likes you.

Cons

I am a long term employee who relocated from New Jersey to North Carolina. The company has really gone downhill in the recent years regards to nurturing and developing employees. The current management is very political and decisions are all made by thinking about the bottom line and not the employees. They change the rules as they go along to promote pet staff and most of the new opportunities are not even posted to keep employees in the dark.

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5.0
Apr 7, 2026
Recommend
CEO approval
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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