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      MetLife

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      MetLife reviews

      Prepare for no work/life balance - Anonymous employee MetLife Employee Review

      2.0
      Sep 14, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, nice campus with amenities, good pay but not competitive.

      Cons

      The main con was the oppressive workload and you never got to unplug from work - Management sent emails/texts night and day, weekends, and even when on PTO (aka Pretend Time Off here) with responses/actions expected right away. With few exceptions, the 'worker bee' workload is suffocating and unreasonable.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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