23 year vet. - Assistant Vice President Call Center Sales MetLife Employee Review

4.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of work from home flexibility. Wide array of job opportunities in different businesses and disciplines. Corporate culture improving. Very competitive pay. Competitive benefits. Huge geographic spread.

Cons

Highly matrixed work environment with centers of excellence for service, IT , Claims. Can create unclear if not competing accountabilities and priorities. Recent heavy emphasis on bringing in outside talent, especially from the consulting space.

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5.0
Apr 7, 2026
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CEO approval
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

5.0
Jul 10, 2026
Recommend
CEO approval
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Pros

Benefits are fantastic Room to grow

Cons

Back ro back calls Hard on mental health

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