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      MetLife

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      MetLife reviews

      Talked a good game, but little follow through - PMO Consultant MetLife Employee Review

      2.0
      Nov 21, 2017
      Pmo consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Lots of energetic employees * Good health benefits * Decent PTO and retirement benefits * Rapidly expanding base in Raleigh-Durham

      Cons

      * Erratic recruiting practices: I saw a BA with 20 years' experience hired in an entry-level position, and a junior BA who I worked with previously (and functioned at the junior level) hired as a team lead * Middle management is relatively unskilled * Poor communication to "transitioned" employees: one NY employee on my team was preparing to relocate to Raleigh for the job, but his replacement had already started and no one communicated this to him * Change is preached, but inside, it's all silos and no one is open to transformation

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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