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      MetLife

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      MetLife reviews

      Chaos (Cary, NC) - Anonymous employee MetLife Employee Review

      2.0
      Feb 19, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Great facility 2. Potential for parallel growth opportunities

      Cons

      1. Over outsourced - Indian companies are chock-holding Metlife 2. Low quality work for cheap price - in-experienced and poor quality of work from some of the major Indian companies. Lower management ask for quality, however upper management has signed contract for cheap labor in India with no idea about the quality outcome. 3. Each department is like an island. No centralized IT process, other than help desk. 4. There no such thing as lunch. Meetings held over lunch with no lunch provided.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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