TAM Case Specialist - TAM Case Specialist MetLife Employee Review

3.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

-Good pay -Cafeteria Staff - Some co-workers

Cons

- Call volume is way too high - Overworked - Workers Comp sucks. - Management is shady and self-seeking. - Annoying /fake "community" - They don't consider the mental health of their employees - Amazing employees get "new opportunities to grow" aka more work and picking up slack from other teams, who get paid more than us. - Outdated systems - QA standards are ridiculous.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

See reviews by: Helpful|Rating|Date|All