"Only for serious workers" - Financial Services Representative MetLife Employee Review

4.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great pension plan. Work environment is very friendly and everyone is always willing to give a helping hand. A lot of times you are able to implement your own strategies to reach your business goals without 24/7 supervisions. The system (met portal) provides everything you need to know about the company. Anything from different products to other services can be found with ease.

Cons

Sometimes managers are not available when they are needed. Very few times, there was a lack of communication between senior management and newly appointed employees about job expectations.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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