A good place to work, but beware of burnout - Business Instructor II MetLife Employee Review

4.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

The company offers room to grow and opportunities for professional development. The bonuses are nice, overall the company is well organized and has a solid infrastructure. They offer flex time and work from home opportunities.

Cons

The performance management process is brutal and does not always make sense; it pits associates at certain levels against each other for job ratings despite the fact that they work in different sites and their jobs may be very different. Every year you need to 'out do' yourself in accomplishments from the year before. The expecations from Mgt are that you will work weekends and nights to get the job done, at least at the level I was at. I got burned out, which is why I left.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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