worst place ever - Case Manager MetLife Employee Review

1.0
Oct 4, 2019
Recommend
CEO approval
Business Outlook

Pros

work at home, OT is usually always available if you need extra money.

Cons

Management is all over the place, no support for people that are actually working claims. Systems always down. low pay for what is required. Mandatory OT tries to be enforced. Unreasonable and unobtainable metrics. Held back from being promoted to other positions because of staffing. The entire staff of case managers are crabby and full of anxiety because of the day to day job duties. Very unhappy work environment. No one above listens or understands, or makes any attempts.

Explore other reviews about MetLife

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic Room to grow

Cons

Back ro back calls Hard on mental health

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved my job and my coworkers, and the company's health benefits were outstanding. Leaving wasn't an easy decision, but it was the right one.

Cons

I had a toxic manager who micromanaged everything—checking time reports, tracking lunch breaks, and monitoring every minute away from your desk. They often sent multiple emails to communicate a single point because they struggled to communicate clearly. High-visibility projects were consistently given to favorites, while the rest of the team was overlooked. They were also frequently condescending in team huddles and meetings. Based on my experience, they were never taught how to lead people effectively, and I'm genuinely surprised they're still in a management role.

See reviews by: Helpful|Rating|Date|All