Could be a great co to work for, but.... - Customer Service Representative II MetLife Employee Review

3.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Great location, offices updated, friendly, awesome cafeteria, Starbucks in building...

Cons

Way way too much pressure and emphasis on metrics to the point where they drove off the very few who actually made it thru our training class (those who passed both FINRA tests).

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great insurance product, good leads, friendly environment

Cons

Staffing at times would be low

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