Ok company but lies worse than Pinnochio - Customer Service Representative II MetLife Employee Review

2.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Food, work from home during Covid

Cons

Mandatory overtime, overworked and under paid, crazy customers, attendance policy, micromanaging, scheduling

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic Room to grow

Cons

Back ro back calls Hard on mental health

See reviews by: Helpful|Rating|Date|All