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      MetLife

      Engaged Employer

      MetLife reviews

      Run the other way - Customer Relations Consultant MetLife Employee Review

      1.0
      Apr 1, 2021
      Customer relations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like hypocrisy, you'll fit right in.

      Cons

      The MetLife Values are just a banner to be displayed. Managers violate them constantly. Human Resources and Employee Relations do nothing but protect them and refer you back to them, citing "manager's discretion" after any incidents.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      5.0
      Jul 10, 2026
      Sr customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are fantastic Room to grow

      Cons

      Back ro back calls Hard on mental health

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