Horrible Culture - Customer Service Representative (CSR) MetLife Employee Review

1.0
Jul 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are good because they are essentially a benefits company now.

Cons

Terrible salary. Horrible old school culture. Poor hours and your opinions do not matter.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great insurance product, good leads, friendly environment

Cons

Staffing at times would be low

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