Big company with big goals, great opportunities, great benefits - Financial Service Representative MetLife Employee Review

5.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Multiple training systems including webinars via internet, virtual classrooms and the company "portal". Excellent employee benefits (Health, dental, life, short & long term disability, voluntary life, voluntary long term care) however they have a vision discount program and not an actual vision insurance program. Regularly scheduled meetings with management to ensure performance objectives are met. These meetings are excellent coaching sessions to keep me on track and focused on my personal goals.

Cons

It's a big company, you can get lost in the system. Also, they have a sophisticated training system with multiple access points but no priority in what to learn first. It's easy to get overwhelmed, especially with the constant barage of e-mails.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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