Over worked, poor support, micromanaged - Care Manager MetLife Employee Review

2.0
Oct 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Was able to work remotely

Cons

Micromanagement at its worst; every task assigned is timed to completion; task timing is done on all tasks throughout work day; your case decisions are not accepted (reviewed by another team, if they disagree.....too bad); review scores very unfair; bonus/raises are based on scores by another department (again, they can unfairly lower your score without recourse); work load is tremendous (even for the most skilled case manager); if you take a week off for PTO you need to do 2-3 weeks of work to cover the tasks on your week off. ...Way too stressful.

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Pros

Great culture that actually cares about customers and employees

Cons

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5.0
Jul 10, 2026
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CEO approval
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Pros

Benefits are fantastic Room to grow

Cons

Back ro back calls Hard on mental health

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