. - Director MetLife Employee Review

3.0
Jan 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of the best people with whom I’ve had the good fortune to work. Great opportunities for those that seek them out and work hard.

Cons

Focus on improving the customer experience is often at the expense of associate experience and culture. It is extremely challenging for managers to properly compensate associates for their contribution.

Explore other reviews about MetLife

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, and people and comunity

Cons

A lot of changes and re-orgs

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, including a pension, 401(k) match, generous PTO, and solid health insurance. Remote work and work-life balance have been very good. Smart, supportive coworkers who genuinely want to help each other succeed. Large-scale technology environment provides exposure to complex systems. Company is investing in AI and modernizing parts of the technology organization.

Cons

Career development can feel inconsistent depending on your department and leadership. Two people in similar roles may receive very different levels of visibility and growth opportunities. Frequent reorganizations and leadership changes create uncertainty and shifting priorities. Agile execution often doesn't match Agile principles. Work is frequently pushed between sprints, priorities change mid-cycle, and teams are expected to adapt without corresponding planning improvements. Cross-functional communication can be siloed, making it difficult to build business knowledge outside your immediate responsibilities. Recognition sometimes appears to favor those with existing relationships or visibility rather than consistently rewarding performance. Compensation is competitive initially but can plateau over time if you remain in the same role.

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